Slotastic! Online Casino

At Slotastic Casino (“Slotastic,” “Casino,” “we,” “us,” or “our”), safeguarding your privacy is a responsibility we take seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information when you access our services.

By registering an account, participating in promotions, or otherwise interacting with Slotastic, you acknowledge and accept the practices described in this Policy. If you disagree with any part of this Policy, please refrain from using our services.

This Policy governs the personal data collected through our website, mobile applications, customer support channels, and any promotions or surveys offered by Slotastic. This Policy does not extend to third-party websites or services not operated by Slotastic.

1. Scope of This Policy

2. Information We Collect

We collect data in two primary ways: directly from you, and automatically through your use of our services.

2.1 Information You Provide

Account Registration: Full name, email address, mailing address, date of birth, and payment details (such as card number, expiration date, billing address).
Payment & Transactions: Banking details or e-wallet information for deposits and withdrawals.
Customer Support: Communications with our support team, including the contents of your inquiries.
Promotions & Surveys: Information you provide when participating in promotions, contests, or customer surveys.

2.2 Information Collected Automatically

Technical Data: IP address, browser type, device identifiers, operating system, and usage details.
Cookies & Tracking Technologies: To enhance your user experience, we use cookies and similar tools to remember your preferences, optimize site performance, and analyze user behavior. Where required, your consent will be obtained for certain types of cookies.

3. Legal Basis for Processing Personal Data

When processing your personal data, we rely on several legal grounds:

Contractual Necessity: To provide our services, process transactions, and maintain your account.
Legal Obligations: To comply with applicable laws, such as anti-money laundering (AML) and responsible gaming regulations.
Legitimate Interests: To ensure platform security, prevent fraud, improve services, and maintain operational efficiency.
Consent: For activities such as sending marketing communications, provided you have given explicit consent. You can withdraw this consent at any time.

4. How We Use Your Information

We use your personal information for purposes including, but not limited to:

Account Management: Creating, verifying, and managing your player account.
Transactions: Processing deposits, withdrawals, and payments securely.
Customer Support: Addressing your inquiries and resolving any issues.
Marketing Communications: Sending you promotional content and updates (subject to your preferences).
Security & Compliance: Detecting fraudulent behavior and complying with regulatory obligations.
Service Improvements: Analyzing usage data to enhance our services and your experience.
Public Winner Announcements: With your consent, we may publish limited details (e.g., your first name and the first letter of your surname) to celebrate major wins.

5. Data Sharing and Disclosure

We respect the confidentiality of your personal data and only share it in limited circumstances:

Service Providers: Trusted third parties, such as payment processors and hosting services, under strict contractual obligations to protect your data.
Legal Authorities: When required by law, regulation, or lawful request from authorities.
Corporate Transactions: In the event of a business transfer, merger, or acquisition, personal data may be transferred accordingly.
With Your Consent: In cases not covered above, we will request your express consent before sharing data.

We do not sell or rent your personal data to third parties.

6. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this Policy, including:

Legal Compliance: To meet regulatory requirements such as AML and financial recordkeeping.
Business Operations: For the management of your account and resolution of disputes.
Security & Fraud Prevention: To detect and prevent unauthorized or unlawful activities.

Once retention is no longer necessary, your data will be securely deleted or anonymized.

7. International Data Transfers

Your data may be processed or stored in jurisdictions outside your country of residence. When we transfer data internationally, we implement safeguards (such as Standard Contractual Clauses or equivalent frameworks) to ensure it remains protected.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal data:

Access: Request information about the personal data we hold.
Correction: Request updates to inaccurate or incomplete data.
Deletion: Request the removal of your data when it is no longer required.
Restriction: Ask us to limit our use of your data in specific circumstances.
Objection: Object to certain types of processing, such as direct marketing.
Data Portability: Receive your data in a structured, commonly used, and machine-readable format.
Withdraw Consent: Withdraw previously given consent at any time.

To exercise any of these rights, please contact us at: This email address is being protected from spambots. You need JavaScript enabled to view it.

9. Children's Privacy

Our services are intended only for individuals of legal gambling age (commonly 18 years or older). We do not knowingly collect or process personal data from minors. If you believe a minor has provided us with personal data, please contact us immediately.

10. Data Security

We employ robust technical and organizational measures to protect your data, including:

Encryption of sensitive information during transmission and storage.
Secure servers and restricted access controls.
Regular security assessments and updates.

While we strive for maximum security, no system is entirely infallible. In the event of a data breach likely to result in risk to your rights, we will notify you and the relevant authorities as required by law.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in laws, regulations, or our services. Any updates will be posted on our website with the revised "Effective Date." If changes are significant, we will provide additional notice (e.g., via email or on our homepage).

Your continued use of our services following updates indicates your acceptance of the revised Policy.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please reach out to us:

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

We are committed to resolving your inquiries promptly and transparently.

Thank you for choosing Slotastic Casino. We value your trust and are dedicated to protecting your privacy.

Version 1.0
Last modified: 8 May, 2025